The continual growth in mobile technology has left a significant impact on the way businesses communicate, operate and interact with customers. The security industry is not far behind, rapidly catching up the wireless network wagon and spreading new trends across the globe with ease thanks to devices like smartphones and tablets.
These advancements in technology drive the demand for enhanced wireless connections that are faster, more reliable and more secure than ever before.
The wireless industry is booming in response to our need for wireless connectivity in business, as well as our personal lives. It is forecasted that by 2018 smartphones will be used by 89% of consumers.
Here are some of the major ways in which mobile technology is changing the security business today:
#1. Increased Client Satisfaction
With 63% of consumers with smartphones use their devices to access the internet, we are now depending more on the mobile technology to conduct our business smoothly.
Our customers expect to be in constant contact. That is why it is important for installers and installation engineers to have internet access and usage through mobile devices to improve the customer service and satisfaction.
Further, mobile devices can be used contact the vendors and manufactures, check the work emails, keep in touch with clients that are facing issues and much more.
#2. Eliminates human errors
Mobile devices have not only provided security professionals with easy communication but they have also eliminated their need to rely on manual, handwritten data collection which may lead to errors.
The long checklists, client needs and the wide set of rules aren’t easy to memorise. They require proper documentation. Mobile and electronic platform gives you a medium for documentation as well as eliminates the chance of making an error on-site.
#3. Cutting costs
Cost is perhaps the most important aspect of every business and adding mobility to your business can also help you cut down your expenditures and extra costs.
Enterprise mobility improves productivity, reducing the overall expenditure and therefore boosting revenue.
The mobile workflow apps that allow these you to keep an eye on your client’s security systems and track your employees can help you lower the cost of their insurance plans by as much as 40 percent.
#4. Mobile apps aids to home automation
As we already mentioned above, mobile apps also adds to customer satisfaction. From security to controlling lights to temperature setting, there is nothing a smart control app can’t add to home automation. It allows your customers to control have a completed control over their house, whether at they are at home or away and that too in real time.