Security and ‘peace of mind’ are the two main qualities your customers – the end users – are running for. Yet security disciplines and alarm systems are often claimed seen as grudge purchases, especially when it comes to residential applications. The reason? Texecom extensive end user research has found a large gap between what end users want and what security systems currently deliver.
Though the average cost of burglary in the UK estimated to be £2,525 in damaged and stolen items, only 80% of people have a security alarm out of which only 33% turns on their security system and 83% don’t know how to use their intelligent devices.
What your customers actually want is a new generation of smart systems that comes enabled with automated security solutions. One such future smart home system that specializes in redundancy, resilience, device polling, secure data transmission and in-depth control is Texecom Connect.
The Texecom Option
Based on the Premier Elite range of control panels, our revolutionary Texecom Connect promises to completely transforms the end user experience and make their lives easier. Using an App and Cloud service, Connect will be introducing three new connectivity options to transform the ownership experience, enable past, present and future Texecom Premier Elite systems to add value every day, and to interface with leading 3rd party ecosystems.
The Texecom Connect App for iOS and Android uses Ricochet mesh-based wireless connectivity to allow end users access to an array of custom features, to tailor their app experience for their own personal and particular needs, without resorting to complicated programming.
The Texecom Connect Hub will allow the Cloud service to be dispensed with, if required, and allows a standalone system to be created which uses existing wifi for smart home connectivity.
The Texecom Connect API allows end users to take control of their alarm systems and home security along with the control of household appliances, video surveillance, heating, lighting and power management.
The app and hub will be accompanied by a set of Ricochet-enabled accessories such as power plugs, back boxes, radiator valves, environmental sensors which will enable security installers to up-sell to customers.
The Technical Aspect: Logical Interface of Texecom Connect
The Texecom Connect App starts off with a circular timeline covering a 24 hour period. Any system activity is indicated by an icon representing alarm activations, camera detections, system mode changes and a single touch drills down into more detail.
An archive of timeline displays can be viewed via the calendar pages. This enables users to view both historical and scheduled activity. Effectively, control of the system, including future changes, will be placed into the hands of the customer.
System status settings are designated as Modes parted in three standards:
- Armed – Sets the system to be active.
- Disarmed – Sets the system to be deactivated.
- Part-armed – Users can customise the system to add more functions.
Modes can also include Recipes to allow customised triggers and actions to be established which allows users to use Texecom Connect as a standalone or to use it combined with Cloud services.
The Bottom Line
Texecom Connect not only delivers added value benefits that your customers were expecting but can also benefit security installers and integrators by offering systems that do not feel like a grudge purchase which makes it a win-win for everyone.