While the demand for professional intruder alarm systems is still afloat because of businesses and organisations appreciating the need for credible security, 40% of homeowners still feel that security is viewed as “a grudge purchase”.
Residential users do not always fully appreciate the benefits of a professionally installed and maintained system, and as a result buying decisions often focus on price rather than system performance. That’s why it is no surprise that some domestic end users consider the purchase of an intruder alarm system as a ‘grudge purchase’.
Defeating the ‘Grudge’
The introduction of Texecom Connect radically alters the value proposition for many end users when it comes to intruder alarm systems. Whilst traditional alarms might attract something of a ‘grudge purchase’ mentality from some customers, especially those in the domestic market, the added value of Texecom Connect allows them to interact with their systems on a daily basis, realising constructive and positive uses for the technology.
Texecom Connect has been designed to add value to a professional intruder alarm system. It ensures that customers can manage their systems though familiar devices such as smartphones and tablets, as well as Premier Elite Smart Keys and RFID tags. This eliminates any fear of the ‘unknown’ often reported by end users having to deal with keypad codes and coded messages.
Texecom Connect also puts system management and control into the hands of the user. All too often, intruder alarm systems mean that customers have to adapt the way they live to fit in around the restrictions of the system. Texecom Connect removes this issue, allowing the customer to be more flexible without having to worry about possible false alarms or system issues due to user error.
With a growing number of end users being aware that strained police responses equates to a very low chance of a police first response, Texecom Connect makes self monitoring a reality. Customers can access real time information about their systems, whenever and however it suits them.
Where Texecom Connect really ticks a number of boxes for residential end users is with regard to additional benefits. These include advanced connectivity, push notifications, home automation, ‘cause and effect’ programming, enhanced safety protection and more. These elevate the alarm system from one that they interact with when a crime or incident has occurred to one that they use on a daily basis to enhance their lifestyle.
Into the future
Texecom already has a ‘road map’ for Texecom Connect, and many of the future products and systems will further increase functionality. For security installers, this represents an upgrade path that will create a new generation of loyal customers and we are here working tirelessly to ensure that the opportunities presented by this new and exciting technology can be fully realised