Coventry University enhances business processes

Posted On 05 Sep 2017
Comment: Off

Coventry University is using Traka’s key management solutions to establish a secure business process for staff and contractors working across its multi-site facilities.

Control over keys and access cards for technicians and contractors’, enabled with Traka, ensures access is only granted to authorised personnel for vehicles and sensitive areas, including the communications server room access, alongside roof access and associated PPE equipment usages and fire and security alarms.

An email system presents live reports and instant notifications along with a complete audit trail capability, including attendance and curfew notifications and even illegal handover notifications, all adding to the accountability of staff, technicians and contractors alike.

Nigel Young, Building Services & Contractors Manager – Operations & Maintenance says: “With over 1,400 different contractors working across our sites, we needed a system that could help keep track of keys and cards, and enable us to know who is on what site at any given time, 24/7. This is right from a time of call to highlight maintenance requirements to actual attendance on site and project completion.

“Traka’s solution allows us to achieve these objectives and so much more.  With the real time email system we can monitor usage and instantly keep control of keys and access.  From a management perspective, it also improves our efficiencies and professional response times, plus we can use it as a KPI support tool where we have emergency response requirements within contracts.”

Wayne Kynaston, Market Development Manager in Education for Traka added: “When Nigel and his team originally approached us to discuss key management options, it was really from a compliance and health and safety perspective to ensure increased awareness of what contractors were on site, when and for how long.

“When we demonstrated the true capability of the system, and linked it to Traka software, the opportunity to present more of a value added service and contribute towards creating an efficient running business process for all staff and contractors was clear to see.  We’re delighted to see the system working so effectively for the university and as its own campus sites grow, we look forward to expanding the operation and increasing our support.”