As technology evolves, customer demands and expectations are changing – even for security systems. It is therefore essential that security installers offer systems and services that meet these expectations. By future-proofing the platforms used in its security systems, Texecom is now adding real value to customers through a host of different integrations.
Over the last year the company has released a number of new products to meet this demand, with more products and exciting technologies in the pipeline. By investing in the future, Texecom is creating products that are more secure, more resilient and smarter. Because the company is fully focused on the security installer, it also ensures that these new products are easy to install, with future upgrades easily added.
New products already available are providing industry-leading, graded intruder alarm systems, while new features such as building automation, smart control, enhanced communications and ease of use are adding real value for ever-more demanding customers.
New products and technologies already available include firmware upgrades for the Premier Elite range of control panels, a Texecom Connect App, a new LCD keypad, the Texecom Connect SmartCom communicator and SmartPlug, new miniature shock sensors and more zones for Premier Elite control panels. Products in the pipeline include a new SmartHub for Texecom Connect, a new cloud-based management platform and the TexecomPro App.
Premier Elite Firmware
The new Premier Elite firmware (V4 and upwards) makes the Premier Elite range of control panels fully compatible with the Texecom Connect platform. As the firmware can be uploaded to any legacy Premier Elite control panel, security installers can now offer a wider range of benefits to both new and existing customers. The firmware is compatible with the Texecom Connect API, allowing advanced integrations to be created. It also enhances wireless expansion options and offers superior control of network data speeds.
The Texecom Connect Smartphone App places system management and control into the hands of the user. In the past, intruder alarm systems often required customers to adapt the way they lived to fit around the restrictions of the system. The Texecom Connect App resolves this problem by offering customers full control over their graded alarm system from any iOS or Android device. For example, they can now manage peripheral devices, create automation ‘recipes’, view cameras and create system modes. By adding smart building management in this way, the App completely transforms the user experience and adds real value that can be enjoyed every day.
Premier Elite LCDLP-W Wireless Keypad
The new Premier Elite LCDLP-W wireless LCD keypad, using Ricochet mesh technology, is not just a basic arming station or device that mimics some features of a hardwired keypad. Instead, it offers full programmability to both the end user and the installer. It has exactly the functionality as standard hard-wired Premier Elite keypads, even having the same footprint – the only difference is that no wiring is required. This means much easier installation and minimal disruption during fitting. It also allows end users to choose the location of the keypad without causing issues for installers. Additional wireless keypads can easily be added (where the control panel will support them), and because the LCDLP-W offers full functionality, it can even be carried around the site by the installer during set-up and walk testing.
Connect SmartCom Communicator
The Texecom Connect SmartCom is an Ethernet and Wi-Fi communicator that enhances the user experience by connecting any Premier Elite control panel to a local area network securely. It communicates using outbound connections, removing the need for the security installer to open any router ports or adjust network settings. This removes the issues associated with port forwarding while ensuring the highest levels of security, along with simple and fast installation. This means any installation with an internet connection can reliably use Texecom Connect with the addition of the SmartCom unit.
Through Recipes, Texecom Connect allows a high degree of automation for both security and non-security applications. One tool that adds real value for end users is the Connect SmartPlug. It can be managed in different ways, including being switched manually, directly or via the Connect App, or it can be scheduled. For even greater flexibility, SmartPlug can be used as a part of a Texecom Connect Recipe. For example, motion detection in a certain part of a building could switch on lights or air conditioning; setting an alarm could also shut down power to any devices that have been left switched on.
Micro Shock-W & Contact-W Shock Sensors
Another recent launch sees the Micro Shock-W miniature wireless shock sensor added to the Micro Contact-W, offering installers cost-effective and simple-to-install options to protect doors, windows and vulnerable points in buildings. Because the Ricochet-enabled wireless devices are so simple to install and can be easily concealed due to their small size, they can be used for a host of other applications, such as protecting cupboards and drawers, storage areas and fridges. For example, a Recipe could be created to alert a retailer if a fridge or freezer is left open.
Premier Elite 64-W/64-W
Texecom Connect provides many reasons for end users to increase the number of devices on their wireless systems. This in turn has highlighted that some security installers could find themselves unable to meet growing customer demands with smaller capacity control panels. Texecom has therefore upgraded all its Premier Elite wireless control panels so they are now expandable to 64. While there will still be a need for internal detection devices and door or window contacts for security, other devices can now easily be added to exploit the full flexibility of Texecom Connect.
Still in Development
Texecom Connect SmartHub
Once launched, the Connect SmartHub will further enhance options for installers. With the connectivity of the SmartCom, the SmartHub will simplify a number of tasks, such as support and recording for ONVIF cameras with pre- and post-alarm footage. It will also make control panel upgrades simpler by enabling ZWave IoT compatibility.
Currently being tested, Texecom Cloud is an advanced cloud-based platform that will enable security installers to manage multiple alarm systems from one simple interface, simultaneously. As more users switch to the Texecom Connect platform, so the new cloud service will give installers enhanced control over their estate of alarm systems. It will allow full management, similar to connections via the Wintex software package, but with simpler control and more access to Connect functionality.
Another benefit of Texecom Cloud is that installers will have no longer have to manage multiple copies of software. As the platform will be accessed via a standard web browser, any upgrades or software expansions will occur in the cloud, and so the interface will always be up to date whenever an installer logs in.
The new TexecomPro App will give security installers instant access to the very latest product information, manuals, guides, technical bulletins, news, training and other useful material – as well as access to Texecom’s Installer Forum – all from a mobile device.
Easy to use and designed to offer fast navigation, it will simplify the process of accessing relevant information quickly. At the moment, much of the traffic to Texecom’s website is seeking manuals or specification sheets – the app will therefore provide a valuable arsenal of information and support which installers can access directly from a mobile device in the field.
Texecom has a justifiably proud heritage of protecting people and institutions around the world, covering every aspect of external and internal security, from motion detectors, control panels and perimeter protection devices to fire detectors, external sounders and wireless peripherals. It is the only UK security system manufacturer to excel at both commercial and domestic applications, with systems ranging from the most advanced security solutions for high value commercial buildings to residential systems with intuitive commissioning and simple operation. The company aims to add value by developing services – and not just products – that enable installers to be more profitable.
It is also a forward-looking innovator and is leading its very own digital revolution in security and building automation, particularly through the integration of IoT. The company’s long-term vision is to extend its expertise into markets and applications beyond the traditional security industry.
Texecom is a Halma Company. Halma makes products for hazard detection and life protection and is a are a market leader in specialist safety, health and environmental technologies.