Hikvision has announced a partnership with EMCS who will use CCTV Sentry software to monitor customers’ CCTV systems, not just those that traditionally opt for a monitored solution, and send an email if any problem is detected. Hikvision has ensured that its range of DVR, NVR, Hybrid, and HD-SDI products is 100% compatible.
EMCS has worked with Hikvision to roll out the system checking service to the 80% of customers that have not, until now, had their CCTV systems monitored. Every Hikvision DVR is now compatible with CCTV Sentry and provides information on camera and hard disk failures, recording issues and time accuracy problems. As well as email alerts, CCTV Sentry customers can view a live status webpage on a smartphone, anywhere, anytime.
“As a result of our partnership with EMCS, CCTV Sentry will now be available to every multi-site organisation where a fully-functional CCTV system is a necessity, such as retail, banking, hotels, education, logistics, transportation and critical infrastructure,” says Keen Yao, International Marketing Director at Hikvision. “It provides all EMCS customers with a valuable and highly proactive maintenance service tool to help ensure that their CCTV systems are fully operational 24/7.”
According to Mark Hewerdine, CCTV Manager at EMCS, “Our customers can be rightly confident in the knowledge that all Hikvision’s products are 100% compatible with CCTV Sentry.”
Keen Yao adds, “Integrating CCTV Sentry into EMCS’ standard alarm panel is a breakthrough for sites with unmonitored CCTV installations, allowing them to be alerted when a fault happens rather than finding out after an incident has occurred. It also means the team at EMCS can offer an immediate visual check for an intruder if an alarm is triggered.”