Contributing to this success, says the company, was being the supplier for contract wins in the retail, eating-out, healthcare and education sectors.
Since opening its European headquarters in Brentford, London in 2013 IDIS has established a technical support team and sales networks and the company has worked to develop profitable partnerships with both installers, integrators and distributors.
“Our core strategy as a company is to pursue sustainable growth alongside our partners,” says James Min, Managing Director, IDIS Europe.
For installers and integrators, IDIS is now focusing on reducing TCS (Total Cost to Serve), giving them complete, easy-to-source video solutions that offer profitable implementations and predictable revenue streams. Going forward this is a priority, says James Min, and it will be achieved by continuing to invest in video technology that eliminates complexity and earns the loyalty of end-users.
“Anything that helps us to earn customer loyalty results in more sustainable long-term business. We also recognise that our installation partners make a commitment to IDIS when they invest their time on engineer training and product knowledge, so it’s important that we repay that by supporting them to open up new opportunities,” says James.