Andy Convery is Technical Sales Director at IPSS in Coventry. Areas of expertise for the company include CCTV, access control and security smoke with accreditations/approvals such as NSI Gold, ISO 9001, CHAS and SafeContractor.
Do you use a distributor or buy direct?
We do both with a lot of our products and equipment sourced through Mayflex and NBM. We buy the Smokecloak systems direct. We’ve been with Mayflex for years and it’s our most predominantly used account for the products that we use and install.
Is third party accreditation beneficial to your company?
It’s extremely beneficial and our approval through an independent audit proves to our customers and others in the sector that we are professional in the way we work and run our business. We have always looked at gaining accreditations for the work that we do and in the last four months we have secured our NSI NACOSS Gold, SafeContractor, ISO9001 and CHAS for over five employees to go alongside our CyberEssentials.
Now that we are NSI Gold it brings to the forefront our credentials as installers. This means that when we advise our customers I think that brings it more to their attention because we are coming from a position of authority.
To be honest, in the past I always thought gaining approval was just a tick-box exercise, but having gone through the process I know that’s not the case. The two auditors we’ve had in were fantastic, in fact I can say that the whole of the NSI has helped us. It’s great that what we do can be measured to such a very high standard.
What would be a typical project for you?
We are concentrating on our B2B customers. Our specialist area is the open campus environment and we advise, design, install and support customers who have large dynamic areas. It’s highly challenging as the security threat can change dramatically and quickly within these areas and with our guidance, this is controlled. We like to be dynamic in what we install and so limit ourselves to a number of products that have been tried and tested and are proved to work in these environments. We predominantly use Avigilon and Mobotix because it’s really good kit and it works all the time.
Read the full interview in the April 2019 edition of PSI magazine