TDSi has announced the appointment of its new Internal Customer Care Advisor, Madison Read. Madison’s new role will see her assisting customers from across the company’s international export markets.
Managing Director of TDSi, John Davies commented, “Customer Support services are a key part of what TDSi offers, ensuring every purchase from us lives up to expectations. We are delighted to welcome Madison to the team in this most vital of roles.”
Madison commented, “My new role at TDSi gives me great scope to interact with and help our customers. I am looking forward to ensuring we continue to offer the service our customers expect and deserve.”
In her new role Madison will be involved with customers throughout the sales and service cycle – from processing orders to sending out quotes for specific projects, following up orders that have been placed and helping to resolve any issues that may arise.
Before joining the TDSi team, Madison had worked part time at the RNLI as part of the reception team, whilst she completed her university degree at the University of the Arts London, achieving a First-Class BA honours in Magazine Publishing.